Town & Country #1 for Returning Value to Members

Posted: Apr 29 2020
Town & Country Credit Union was ranked the number one T_CPhoto.jpgcredit union in North Dakota amongst their peers for value returned to members in the fourth quarter of 2019. This ranking is based on Return of the Member (ROM), a measurement method designed by national credit union research firm Callahan & Associates which ranks credit unions based on how well they are serving their members. The scores from this method are then used to rank Town & Country Credit Union in comparison to others of similar asset size (assets greater than $100 million).

“Positively impacting our members by providing meaningful value every day is at the very heart of what we’re here to do every day,” said Jeremiah Kossen, President/CEO of Town & Country Credit Union. “This ranking recognizes that our credit union is strong, growing and committed to giving back to our members, and that’s a ranking we can be very proud of.”
The Return of the Member method is based on three main evaluation criteria:
  • Savings:  This category uses criteria including dividends/interest paid, changes in deposit account balances, and the number of deposit accounts per member, to determine how well a credit union is providing value to members.
  • Lending: This category recognizes that credit unions were created to provide credit to their members at a reasonable cost and rewards them for offering a lower rate on loans while considering historic growth in lending and the variety of products offered.
  • Usage: This category measures how efficiently the credit union provides and promotes services to their members, rewarding them for an increased number of members who use the credit union as their primary financial institution.
When reviewing their growth in the last year, it’s easy to see how Town & Country Credit Union earned number one. In 2019, the credit union paid out over $3,500,000 in dividends and interest to members. When compared to their North Dakota peers, they also ranked #1 in loan growth and were named the fastest growing credit union for year-over-year membership growth at the end of 2019 (based on 12/31/19 NCUA call report data).